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Pay Utility Bill

The City of Charles Town’s water and sanitation service is provided by the Charles Town Utility Board. All bill payments must be made directly to the Charles Town Utility Board. Several payment options are available for your convenience.

Payment Options are:

  • Payment Portal – (
  • Mail your payment and bill stub to P.O. Box 7338, Charleston, WV 25356
  • Pay your bill with a credit card over the phone by calling 1-888-299-1480
  • Pay in person at 661 S. George Street, M-F 9:00 a.m. until 5:00 p.m. There is a drop box for after hour payments.