Payment Options

Pay Utility Bill

The City of Charles Town’s water and sanitation service is provided by the Charles Town Utility Board. All bill payments must be made directly to the Charles Town Utility Board. Several payment options are available for your convenience.
Payment Options are:
  • Pay online using a credit card or check.
  • Mail your payment and bill stub to P.O. Box 7338, Charles Town, WV 25414
  • Your payment can be deducted from your bank account.
  • Pay in person at 661 S. George Street, M-F 9:00 a.m. until 5:00 p.m. There is a drop box for after hour payments.
  • Pay your bill with a credit card or check over the phone by calling 1-877-664-0229.
Pay Water Bill Online
Pay Traffic Citation
  • Visit the cashier at City Hall (101 E. Washington Street, Charles Town)
  • Call 877-794-1209 to pay via credit card
  • Visit to pay online
  • Mail your payment to: City of Charles Town, (ATTN: Municipal Clerk), 101 E. Washington Street, Charles Town, WV 25414
Pay a Parking Ticket